Contact Centre

Maxum Consulting’s dedicated Contact Centre is run by a team of sales professional’s who specialise in generating sales leads. Our dedicated team engage our client’s prospects by opening up doors that have previously been closed – we are the experts at doing this whilst we leave you to focus on your normal business services.

Whether you are looking at a sales campaign to increase sales, generate leads for your sales staff, establish and maintain a qualified database, conduct a client or in-house survey or simply use Maxum Consulting’s Contact Centre as an overflow service for your contact Centre – we are able to look after your needs.

Our Contact Center is based 100% in Australia, we do not outsource any of the work to overseas locations. Our services include:

•    Lead Generation

•    Phone Setting Appointments 

•    Lead Qualification

•    Event Booking & Registrations

•    Event Follow Up Campaign

•    Database Management

•    Brand Awareness Campaigns

•    Client & In-house Survey’s

•    Subscription Follow Ups

•    Overflow services

•    Account Enquiries

•    Account re-activation

•    Emergency Campaign’s

We provide all our clients with a weekly report on the key metrics of each campaign to allow our clients the ability to assess the ROI and the effectiveness of or services. We provide clear and transparent reporting and are able to design tailored reporting for our clients.

With over 20 years experience, Maxum Consulting can provide a free consultation regarding your Contact Centre requirements. We have over 20 years experience within the area of Contact Centre Management and to learn more about how we can help you achieve your goals cost effectively - contact us today on 1300 304 714 or info@maxumconsulting.com.au.